1. Introduction
PRIME IPTV respects the privacy of its visitors and customers. This Privacy Policy explains the information you may choose to provide when using this website, requesting a Free 24H Trial, submitting an order request or contacting support, and how that information may be used.
2. Information We Collect
Depending on how you interact with the website, you may be asked to provide:
- Full name
- Email address
- Phone or WhatsApp number
- Country
- Device type
- IPTV application, when voluntarily provided
- Selected subscription plan
- Information you voluntarily include in a support request
The website forms do not request full payment card details, CVV codes, banking passwords or OTP codes.
3. Orders and WhatsApp
When you complete an order or Free 24H Trial form and select the WhatsApp button, the website prepares a message containing the information you entered and opens WhatsApp. You decide whether to review and send that message.
Your use of WhatsApp is also governed by WhatsApp's own terms and privacy practices. PRIME IPTV does not control how WhatsApp processes information transmitted through its service.
4. How We Use Information
Information you provide may be used to:
- Respond to enquiries and support requests
- Process order requests and Free 24H Trial requests
- Provide configuration and setup instructions
- Provide customer support
- Communicate with you about a subscription
- Prevent abuse or fraudulent use
- Comply with applicable legal obligations
5. Data Storage
The website's current order and trial forms primarily prepare a communication for WhatsApp. They do not automatically submit form contents to a PRIME IPTV database through a website API.
Information may still be processed or retained within communications you send, by WhatsApp, the site hosting provider or other services involved in delivering the website and communications. Their handling of information is subject to their respective practices.
6. Sensitive Information
Never send passwords, banking passwords, full payment card details, CVV codes, OTP codes or other sensitive authentication information through the website forms or support chat.
8. Third-Party Services
Certain interactions may rely on third-party services, including WhatsApp and the website hosting provider. Those providers operate under their own terms and privacy practices. PRIME IPTV does not make representations about, or control, their independent data-processing practices.
9. Security
Reasonable technical and organizational measures are used to protect the website and the information handled through it. However, no Internet transmission or electronic storage method can be guaranteed to be completely secure. You should avoid sending information that is not necessary for your request.
10. User Rights
Depending on the law that applies to you, you may have rights concerning your personal information, which may include access, correction or deletion. To submit a request, contact PRIME IPTV at Iptv.1prime@gmail.com. We may need to verify the request before acting on it.
11. Changes to this Privacy Policy
This Privacy Policy may be updated to reflect changes to the website, its services or applicable requirements. The “Last Updated” date at the top of this page indicates the latest revision.
12. Contact
For privacy questions or requests, contact PRIME IPTV using the official details below.